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Welcome to ICCRA

Formed in 2017, the International Critical Control Rooms Alliance (ICCRA) brings together critical control room professionals from across all industries and sectors to help deliver excellent mission critical services.

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About ICCRA

We provide members with the opportunity to network and learn, providing environments for international collaboration and discussion, and influencing the wider critical control room stakeholder community. This is important to ensure mission critical services constantly adapt to the many changing factors affecting them in order to deliver consistently high service in the most cost effective manner.

Participation in the Alliance is open to any person or organisation engaged in the provision or support of a critical control room service, across all sectors.

The International Critical Control Rooms Alliance (ICCRA) connects professionals and coordinates discussion through its four Special Interest Groups:

  • Operations

  • Technology

  • Environment and Ergonomics

  • People and Performance

Our Goal

Our goal  is to become the platform for critical service control room discussions and learning; developing proactive measures designed to support constant evolution and ensure best practice.

  • Representing critical control rooms of all varieties worldwide – we are the only organisation to do so.

  • Supporting our membership – drawn from those who work in or manage critical control rooms and the commercial suppliers supporting them.

  • Delivering a range of member benefits – including global networking, conferences, workshops, webinars, research and white papers.

  • Driving excellence in mission critical service delivery – by creating a forum for critical control room professionals.

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