Webinar:
Managing Change in Critical Control Rooms

Change arrives in many ways and is driven by many factors.  Often, when we consider change in the context of Critical Control Rooms we think about the technology that we procure to allow efficient call taking, dispatch and incident management but this is simply one set of drivers for change.  In the last 2 years COVID has forced changes in the manner of operations that would not have been otherwise contemplated, not least of which has been operators working from home. 

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This webinar will explore the many factors that can lead to change and also look at actual examples of technology, pandemic and strategy induced change and how this has been managed.  Industry and end-user speakers will set the scene and debate the subject.