Operations | 2017-05-29

EENA & Waze Selected Four Emergency Organisations to Join Pilot Test Programme

Source: ICCRA

EENA and Waze announced that four (4) organisations have been selected to join the pilot test programme and evaluate the impact of Waze crowdsourced data on emergency response.

The four organizations are:

  • Notruf Niederösterreich (NNO), emergency medical service, Austria
  • AREU, 112 service and emergency medical service, Italy
  • SDIS 13, fire brigade, France
  • SDIS 86, fire brigade, France


The pilot sites are going to work with Waze and EENA throughout the project, expected to end November 2017. The project results, including challenges, opportunities and future recommendations, will be shared after the completion of the project with all interested parties.

About the programme
The EENA/Waze partnership will evaluate the use of Waze in emergency response scenarios. The objective is to understand how the use of this data in emergency management can improve response operations and benefit response organisations and citizens.

Which use cases will be examined?

  • Incident notification: When users notify Waze about an incident, emergency services could get the notification in their Computer Aided Dispatch (CAD) system via an integration to receive data from Waze.
  • Route Planning / Optimization: Emergency services can use traffic information from Waze to plan or optimize the route of first responders.
  • Provide data to citizens via Waze: Emergency services can provide data to Waze about real time or planned incidents. Waze will notify affected users, giving them the ability to avoid delays and aiming to reduce the numbers of citizens being affected by the incident.