NG9-1-1 answering new call for help

Operations | Future & Vision | 2014-11-30

In almost every country in the world, these are the issues driving the need for next generation emergency calling systems. Using the NG9-1-1 initiative in the United States as an example, this overview will explore the technologies, the benefits and the current status of next generation solutions.


PowerPhone White Paper: The PSAP and Emerging Infectious Diseases

Operations | General | 2014-10-28

PowerPhone has released a complimentary white paper entitled, The Role of the Call Handler in the Face of Ebola and Other Emerging and Deadly Infectious Diseases. This paper presents a fundamental summary of emerging infectious diseases and emergency response with a focus on empowering the call handler with information and understanding and, by so doing, protect responders.